Printing problem with Brother Printer

[Marv & Gaile]

James,

I bought a new MFC-845CW Printer today and have the same problem with  
it.  I forwarded your email to the tech I have been working with at  
Brother and I'll see what kind of answer I get.  The only answer I got  
before was it was not compatible (my MFC-420CN) "Unfortunately,  
Brother doesn't make postscript printers especially in inkjets which  
is what the MFC420CN is."  Not a very good answer as far as I'm  
concerned.  I also asked them what print was compatible and got not  
answer.

Thanks for your help, I guess I'll have to look for another brand of  
printer.

Marv

On Mar 6, 2008, at 10:04 AM, James Cook wrote:

> At 6:38 AM -0800 3/6/08, Marv Enerson wrote:
>> Has anyone experienced a printing problem with Mac OS x 10.5 and
>> Brother Printers?  I recently upgraded to Panorama 5.5 and Mac OS X
>> 10.5 (Leopard) and since then I have not been able to print my
>> Panorama documents.  I've been working with Provue, Apple and
>> Brother and everyone says it's not their problem.  I've tried
>> Everything I can think of next to buying a new printer.  I have a
>> Brother MFC 420CN printer.
>
> Brother clearly has had a problem on OS X 10.5 and has yet to issue
> new drivers. We've had two recent threads on our forums about it.
>
> Brother may deny it, but the very same problem with Brother printers
> is reported on the Apple forums, but with Excel. The Adobe forums
> have reports of the problem, again with Brother printers, but this
> time with Acrobat. Other forums also include reports of the Brother
> printer working for all applications except one - and oddly the one
> affected program seems to vary.
>
> Yesterday a customer using a Brother MFC-845CW posted, "I contacted
> Brother and their Mac expert said we need a postscript printer and
> apparently this Brother machine can't do it. The Leopard drivers
> don't include it for this model printer."
>
> It appears to be a problem overall with Brother drivers on Leopard
> and, in my opinion, requires Brother to resolve it.
>
>
> -- 
> James Cook
> Jim at JamesCook.biz
> 720-252-7042
>
> Proficiencies
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>
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