Server rejecting connection

James Rea jim at provue.com
Fri Jun 27 18:36:10 PDT 2008


> The server is giving me an error, saying IP xx.xx.xx.xx. is not  
> accepted, authentication needed. I've never setup any authentication  
> (I guess I should have) but I don't know where to start

You're not giving us much to go on.

You've been writing in about enterprise before, so I assume that is a
new problem that just started? If so, what has changed recently on your
server?

When you say the server is "giving me an error", what does that mean?
Are you trying to access it froma web browser? Trying to open a shared
database? Doing something on the server itself? What happens if you
"ping" the server with the Available Servers wizard (double click on the
icon). If this is happening from a client, does it happen from all
clients, or just some?

For what it's worth, Panorama doesn't have any error message with the
word "authentication" in it. That sounds like an apache error message,
or possibly OS X. Have you made any changes to your server
configuration?

You'll get weird errors if the name of the user account Panorama is
using is "admin" or "root". This is covered in the Panorama Enterprise
Handbook.

Jim Rea
President, ProVUE Development

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