Runtime error in call( procedure

[Scott Taylor]

Interesting ­ that makes sense, as having been the product of a less than
stellar installation.  That user has left for the day and took his laptop
with him, but I¹ll check this out Monday.

Thanks to everyone.

Scott

From: James Cook <JC at JamesCook.biz>

The installation wasn't performed correctly and a Preference file is
missing.

Courtesy of David Thompson, here's the fix for when I had clients
encountering it...

At 2:21 PM -0600 1/2/08, David Thompson wrote:
>  the fix was to include the Preferences folder, which contains the
>GENERAL.PRF  file, in the Extensions folder. The error is occurring
>because Panorama is trying to read the preferences file as it
>launches. The problem doesn't occur on your machine because the
>Preferences folder in the Extensions folder is the second place
>Panorama looks for that file. The first place is the one in the
>Panorama folder in the Application Support folder in the Library
>folder in your home folder. As long as that one is present, as it
>probably is on your machine, Panorama isn't going to notice that the
>other one is missing. That one doesn't get created until you change
>your preferences though, so on a new install it won't be present,
>and Panorama will look for the one in its Extensions folder as its
>second choice.


Or you can have the client run the installation for Panorama again.

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