Runtime error in call( procedure
James Cook
JC at JamesCook.biz
Fri Apr 4 11:06:50 PDT 2008
The installation wasn't performed correctly and a Preference file is missing.
Courtesy of David Thompson, here's the fix for when I had clients
encountering it...
At 2:21 PM -0600 1/2/08, David Thompson wrote:
> the fix was to include the Preferences folder, which contains the
>GENERAL.PRF file, in the Extensions folder. The error is occurring
>because Panorama is trying to read the preferences file as it
>launches. The problem doesn't occur on your machine because the
>Preferences folder in the Extensions folder is the second place
>Panorama looks for that file. The first place is the one in the
>Panorama folder in the Application Support folder in the Library
>folder in your home folder. As long as that one is present, as it
>probably is on your machine, Panorama isn't going to notice that the
>other one is missing. That one doesn't get created until you change
>your preferences though, so on a new install it won't be present,
>and Panorama will look for the one in its Extensions folder as its
>second choice.
Or you can have the client run the installation for Panorama again.
--
James Cook
JC at JamesCook.biz
720-252-7042
Proficiencies
http://JamesCook.biz
Founder of HindSight Ltd.
http://HSLtd.us
Custom Panorama Applications
Specializing in Panorama Enterprise for the Web
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