Runtime error in call( procedure

James Cook JC at JamesCook.biz
Fri Apr 4 11:06:50 PDT 2008


The installation wasn't performed correctly and a Preference file is missing.

Courtesy of David Thompson, here's the fix for when I had clients 
encountering it...

At 2:21 PM -0600 1/2/08, David Thompson wrote:
>  the fix was to include the Preferences folder, which contains the 
>GENERAL.PRF  file, in the Extensions folder. The error is occurring 
>because Panorama is trying to read the preferences file as it 
>launches. The problem doesn't occur on your machine because the 
>Preferences folder in the Extensions folder is the second place 
>Panorama looks for that file. The first place is the one in the 
>Panorama folder in the Application Support folder in the Library 
>folder in your home folder. As long as that one is present, as it 
>probably is on your machine, Panorama isn't going to notice that the 
>other one is missing. That one doesn't get created until you change 
>your preferences though, so on a new install it won't be present, 
>and Panorama will look for the one in its Extensions folder as its 
>second choice.


Or you can have the client run the installation for Panorama again.

-- 
James Cook
JC at JamesCook.biz
720-252-7042

Proficiencies
http://JamesCook.biz

Founder of HindSight Ltd.
http://HSLtd.us

Custom Panorama Applications
Specializing in Panorama Enterprise for the Web


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